Investor Relations
Welcome to the Pick n Pay Group
Investor Relations
Welcome to the Pick n Pay Group
Pick n Pay and Boxer aim to create long-term value through responsible business practices that support customers, employees, communities, and the environment. Our founding principle of “doing good is good business” remains central to how the Group operates, even as Pick n Pay navigates its turnaround strategy.
Boxer’s vision is underpinned by its strategy “Growing Together, Greener Tomorrow”, with a focus on food security, climate action, and responsible consumption. Read more on Boxer’s contribution to sustainability on their Investor Relations website.
Pick n Pay and Boxer aim to create long term value through responsible business practices that support customers, employees, communities and the environment. Our founding principle of "doing good is good business" remains central to how the Group operates, even as Pick n Pay navigates its turnaround strategy.
The social and governance dimensions of our sustainability agenda have remained active throughout the turnaround. We have continued to invest in our people, support the communities we serve through food security and education initiatives, and maintain transparent stakeholder engagement.
Our environmental agenda has been deliberately reprioritised but not forgotten. Our ambition remains unchanged, and when the business returns to financial stability, we intend to pick up that agenda with full momentum.
Our ESG framework guides our decision-making and aligns our actions with the key priorities of the long-term turnaround strategy. The framework takes into account the United Nations Sustainable Development Goals (SDGs) most relevant to our business and is designed to focus our efforts on those initiatives which will have the highest positive impact and provide the greatest opportunity to drive positive change. The framework allows us to embed sustainability into commercial decision-making and drives accountability through measurable outcomes.
Our operations support thousands of employees. We are committed to building a diverse, inclusive and equitable workplace, offering meaningful careers, fair pay, strong development opportunities, and a culture where everyone can thrive. Pick n Pay's turnaround strategy is focused on ensuring the business returns to a sustainable operating model with the singular focus to retain jobs in the organisation.
Inequality remains a significant challenge in South Africa. Our corporate social investment (CSI) strategy focuses on long-term partnerships that empower communities through education, food security, small business support, and job creation.
Food is a basic human need. Transforming how food is produced and delivered requires strong partnerships across the food system. As a major retailer, we are driving access to affordable, healthy, safe, and responsibly sourced food, while building inclusive supply chains and reducing food waste.
We offer a wide range of products, each with an environmental footprint. Across our operations, we are working to reduce our environmental impact by cutting emissions, improving energy and water efficiency, addressing waste and packaging issues, par tnering for innovation, and strengthening data and monitoring.
In Scope 3 GHG Emissions by FY34
Suppliers by emissions will have SBT by FY30
Reduction in food waste intensity by 2030
Of our cotton will be sourced from sustainable sources
Of cardboard and paper will be sourced from responsibly managed forests
Of our palm oil is sustainably sourced
Carbon emissions by 2050
Scope 1 and 2 GHG emissions by FY34
Conversion of natural refrigeration by 2045
Improvement in energy efficiency
Water intensity
Diversion from landfill
Own brand packaging to have on packaging recycling logo
Average recycled content in Pick n Pay own brand packaging
Improvement in fresh and non-fresh waste as a percentage of relevant sales by FY29 from the FY26 base year.
customer service training interventions per annum by FY29.
fresh skills training interventions per annum by FY29.
As a retailer with thousands of suppliers and millions of customers, we are mindful of our wide reach and the environmental impact we have across our value chain. We are working on a broad set of solutions and targets to reduce our impact.
Focus areas:
Pick n Pay remains in the midst of a multi-year turnaround, and capital allocation is currently prioritised toward restoring the core business. This means progress against our environmental targets will be incremental in the near term, particularly on capital-intensive initiatives such as full decarbonisation and waste infrastructure expansion. Our ambition has not changed, and we are committed to reporting transparently each year on where we stand, including where constraints have slowed us down.
Explore the detail in our latest ESG chapter, performance databook, and policies.
Our CSI strategy is closely linked to our business strategy, with two key focus areas: food security and education.
Education is one of the most effective ways to lift people out of poverty. The Pick n Pay School Club supports schools with free curriculum-aligned educational material, helping build a pipeline of future employees and contributing to the communities we serve.
We believe doing good is good business. Customers reward businesses they see as being at the heart of society and giving back to the communities they serve. As customers reward us with their loyalty, we can grow, serve more customers, generate more jobs, and help build resilience in more communities.
Focus areas:
Explore the detail in our latest ESG chapter and ESG performance databook.
Pick n Pay Clothing is increasingly investing in local manufacturers, and more than 40% of our clothing is now made in South Africa – up from 10% at the start of the Covid-19 pandemic. Unique to our proudly "Made in South Africa" range of quality wardrobe essentials is our collaboration with innovative local designers to curate limited-edition collections of on-trend pieces at accessible prices for everyone.
View our Partnering with local suppliers to shift the Food System – 298KB